View Our Website View All Jobs

Training Executive

Key Roles and Responsibilities:

  • Provide training and improvement programs to Customer Service Representatives
  • Assist Customer Service Manager to attain customer service excellence and objective
  • Liaise with Senior Trainer to develop training solutions
  • Emphasize Customer Service Team’s standard and guideline in the training programs
  • Foster a sense of teamwork and continuous improvement in Customer Service Team
  • Prepare periodic report and presentation on management purposes


  • Holder of Associate’s Degree or above
  • At least 1 year of training experience or relevant educational background 
  • Experience in developing and implementing learning & development program is an advantage
  • Good training & coaching and communication skill
  • High level of patience and observation skill to view matters in a holistic manner
  • Good command of written and spoken Chinese (Cantonese and Mandarin) and English

We Offer:

  • Competitive salary package
  • Flexible working hours
  • Medical and dental insurance 
  • Free flow of snacks and soft drinks
  • Energetic work environment  
  • Apply now
Read More

Apply for this position

Apply with
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file