Operations Executive (Customer Service)

Kwun Tong, Hong Kong
Full Time
Entry Level

What You Will Deliver

  • To handle incoming calls and requirement from customer and driver
  • Support day to day operation of billing and revenue management
  • To be responsible for order taking and driver co-ordination
  • Solve problems and analyse information accurately with appropriate speed
  • Handle and respond to customer enquires
  • Assist manager to execute daily operations to achieve the monthly and quarterly KPI and business results in the department

Who You Are

  • Diploma/Degree in related field with work experience will be an advantage but not essential
  • Minimum 1-2 years relevant experience in Insurance / Customer Service / hotline service (preferred)
  • Enthusiastic about logistics, technology, and e-commerce
  • Strong problem-solving skill and results oriented
  • Good command of both written and spoken English and Chinese
  • Proficient in MS office, particularly in Word and Excel
  • Proficient in Chinese and English typing
  • Ability to work positively and confidently within a team or independently
  • Self-starter, passionate to drive new things and independent in delivering business results are essential
  • Candidates with prior. experience in the logistics industry will be considered as Senior Operations Executive

What We Offer

  • Clear growth path
  • Casual working environment
  • Food, drinks, and beer on tap
  • A multi-cultural team
  • A company provides casual, flexible, and pet friendly working environment
  • A company promotes learning, continuous improvement, and personal growth

GoGoX is the first on-demand logistics and transportation platform in Asia. As a pioneer among tech and logistics startups, we transform the logistics industry, by making use of the trending sharing economy concept and embracing the beauty of simplicity and efficiency.

Over the years, GoGoX has expanded its business from Hong Kong to Singapore, South Korea, Mainland China, Taiwan and India and will continue to expand globally. If you share our vision and enjoy working in a creative, innovative and fun environment, apply to join our team and start your GOGOVanture today.


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