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Scrum Master


You provide day-to-day guidance and coaching to cross-functional teams. You are passionate about Agile methodology, comfortable in a servant-leader role, and balance your talent for building consensus with a canny ability to prioritize and drive toward outcomes. You will facilitate planning, daily progress, retrospectives, and other Agile ceremonies, assist Product Owners to translate their vision and business objectives into backlogs, and empower your team’s progress. You know how to get results and do whatever it takes to clear impediments and communicate risks to your team and management.


  • Strongly serving the Engineering Team in their quest to deliver value to meet stakeholder expectations via facilitating daily scrum, sprint planning, sprint demo and retrospective meetings
  • Guide the team on self-organizing to fully realize the potential of Agile/Scrum frameworks
  • Assess the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
  • Remove impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
  • Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving.
  • Facilitate in getting the work done without coercion, assigning, or dictating the work.
  • Facilitate discussion, decision making, and conflict resolution
  • Assist with internal and external communication, improving transparency, and radiating information
  • Support and partner with the Product Owner, especially with respect to grooming and maintaining the product backlog.
  • Provide all support to the team using a servant leadership style whenever possible, and leading by example
  • Ability to understand the technical implementation approach including customer facing application (digital products – B2B, B2C), middleware integration and backend systems architecture
  • Ability to use metrics for a data driven process optimisation


  • Agile fluency: You are a Certified Scrum Master or product owner and have worked on Agile teams in past roles. You are sensitive to the conditions that create success, can spot when teams diverge from flow, and know how to bring them back on course.
  • Leadership qualities: You’ll be expected to establish credibility and rapport up and across, as well as with technical and non-technical colleagues.
  • Proactive approach: You don’t wait around. If there’s an issue, you’re usually the first to flag it. If your team is stumped and you don’t have the answer yourself, you know how to get it.
  • A natural communicator: You will be eager to share your team’s work and increase its visibility, over-communicate risks and dependencies, and both give and accept constructive feedback.
  • Technical aptitude: You are at ease discussing technical concepts and have a strong technical background.
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