What you will deliver 

• Provide logistics arrangement services via phone
• Solve customers’ concerns and complaints with a positive attitude
• Reply to customers’ comments via email and other online platforms
• Perform professional customer service and create a good experience for our customers
• Facilitate Assistant Team Leaders and Team Leaders (for Senior Position)
• Require Shift duty

Who you are 

• HKCEE or HKDSE or above
• One year customer service experience is preferred (Fresh Grad is also welcome)
• Excellent work ethic, communication, and problem-solving skills
• Eager to learn, with strong attention to detail
• A team player with a positive attitude and solid interpersonal skills
• Good command of written and spoken Chinese (Cantonese and Mandarin) and English
• Candidate with more experience will be considered as a senior position

What we offer

• Competitive salary package with attractive attendance bonus & other incentive bonus
• On-job training
• Public Holidays, Birthday Leave, Medical Insurance & Dental Insurance
• A multi-cultural team
• A company provides casual, flexible, and pet friendly working environment
• A company promotes learning, continuous improvement, and personal growth