Customer Service Representative (Senior/Junior)

Hong Kong, Hong Kong
Full Time
Customer Service
Entry Level

What you will deliver 

  • Provide logistics arrangement services via phone
  • Solve customers’ concerns and complaints with a positive attitude
  • Reply to customers’ comments via email and other online platforms
  • Perform professional customer service and create a good experience for our customers
  • Facilitate Assistant Team Leaders and Team Leaders (for Senior Position)
  • Require Shift duty

Who you are 

  • HKCEE or HKDSE or above
  • One year customer service experience is preferred (Fresh Grad is also welcome)
  • Excellent work ethic, communication, and problem-solving skills
  • Eager to learn, with strong attention to detail
  • A team player with a positive attitude and solid interpersonal skills
  • Good command of written and spoken Chinese (Cantonese and Mandarin) and English
  • Candidate with more experience will be considered as a senior position

What we offer

  • Competitive salary package with attractive attendance bonus & other incentive bonus
  • On-job training
  • Public Holidays, Birthday Leave, Medical Insurance & Dental Insurance
  • A multi-cultural team
  • A company provides casual, flexible, and pet friendly working environment
  • A company promotes learning, continuous improvement, and personal growth 

GoGoX is the first on-demand logistics and transportation platform in Asia. As a pioneer among tech and logistics startups, we transform the logistics industry, by making use of the trending sharing economy concept and embracing the beauty of simplicity and efficiency.

Over the years, GoGoX has expanded its business from Hong Kong to Singapore, South Korea, Mainland China, Taiwan and India and will continue to expand globally. If you share our vision and enjoy working in a creative, innovative and fun environment, apply to join our team and start your GOGOVanture today.


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