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Business Intelligence Analyst

THE ROLE

You will be reporting to our Operations Manager. You will collaborate internally and externally with different functions to understand customer requirements, competitor service offerings, and business objectives, in order to suggest and deliver operational solutions.

You’ll work closely with operations team and data team and help decide how and where to implement strategic solutions that achieve desired business growth via data analysis and UAT.

 

RESPONSIBILITIES

  • Perform and facilitate User Acceptance Test to obtain feedback and data, and continuously improve/develop UAT test scenarios and test scripts
  • Perform operational performance reports, customers/driver partners data analyses and dashboard building, highlighting key issues and risk mitigation
  • Identify any business opportunities/insights from figures and actively learn the market trends
  • Coordinate and communicate with internal colleagues and other departments to understand needs and proactively suggest better solutions
  • Capture and analyze data from customers, company and competitors to quantify business issues and build business cases

 

REQUIREMENTS

  • A recognized degree in Engineering, Economics, Business or Mathematics with 3+ years of relevant experience.
  • 3+ years of experience in project management/business analyst in a start-up would be a huge plus
  • Strong and advanced technical, analytical and research skills (quantitative and qualitative)
  • Strong critical thinking skills and ability to execute and breakdown the bigger problem into smaller, key and manageable tasks.
  • Excellent organizational skills to prioritize, take initiative, follow projects through to completion, and manage multiple tasks/projects
  • Have strong sense on business operations and marketing trends
  • Highly-motivated individual with a can-do attitude
  • Adaptable to a fast-paced growing start-up
  • Self-starter and ability to develop new initiatives
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