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Customer Service Representative 客戶服務主任

你的任務

  • 透過電話提供合適物流服務
  • 處理客戶的顧慮和投訴
  • ​​​​​​​通過電郵及其他網上平台為客戶解答疑難​​​​​​​
  • 提供專業的客戶服務,為客人創造難忘的體驗​​​​​​​
  • 協助助理主管及主管處理日常事務​​​​​​​

展示你的技能

  • 中學畢業或以上程度 (歡迎應屆畢業生)
  • ​​​​​​​一年客戶服務經驗者優先考慮
  • ​​​​​​​良好的溝通技巧及解難能力​​​​​​​
  • 勤奮好學,注重細節​​​​​​​
  • 積極態度和善於團隊合作​​​​​​​
  • 良好的中(廣東話及普通話) 英文書寫和口語能力

​​​​​​​What You Will Be Delivering

  • Provide logistics arrangement services via phone
  • Solve customers’ concerns and complaints with a positive attitude
  • Reply to customers’ comment via email and other online platforms
  • Perform professional customer service and create a good experience for our customers
  • Facilitate Assistant Team Leaders and Team Leaders

Who You Are

  • At least 2 years experience in customer service
  • Excellent work ethics, communication, and problem-solving skills
  • Eager to learn, with strong attention to detail
  • A team player with a positive attitude and solid interpersonal skills
  • Good command of written and spoken Chinese and English 

GOGOX is the first on-demand logistics and transportation platform in Asia. As a pioneer among tech and logistics startups, we transform the logistics industry, by making use of the trending sharing economy concept and embracing the beauty of simplicity and efficiency.

Over the years, GOGOX has expanded its business from Hong Kong to Singapore, South Korea, Mainland China, Taiwan and India and will continue to expand globally. If you share our vision and enjoy working in a creative, innovative and fun environment, apply to join our team and start your GOGOVanture today.

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