What you will deliver

• Manage and be accountable for all warehouse operations.
• Support daily ground operations and ensure smooth workflow
• Serve as the main contact point for clients' respective business units
• Ensure overall operational excellence and client satisfaction
• Plan and organize warehouse processes to meet KPIs and SLAs
• Ensure achievement of business and financial KPIs
• Promote constant motivation among staff to achieve efficient and effective warehouse administration
• Develop, coordinate, improve, and enforce operational policies and Standard Operating Procedures (SOPs)
• Prepare and present weekly reports at SG management meetings
• Enforce strict compliance to warehouse operations and safety rules, processes, and guidelines for workplace’s health and safety and conduct risk audit assessments
• Work with Customer Service and Warehouse Fleet teams to ensure efficient product flow to the end consumer
• Perform other duties as assigned by the management team

Who you are

• Diploma Graduate or degree in business, logistics or related discipline with minimum 4 years relevant experience in Warehouse management & Operations
• Prior experience in Warehouse Safety & Risk Assessment
• Committed to their work and have a strong sense of responsibility
• Good command of spoken English and Chinese will be a bonus
• Comfortable with a schedule of 5 working days and 2 off days whereby 1 working day would be on a weekend
• Comfortable with rotational work schedule; Working hours might need to start as early as 7.30am and/or end at 11pm
• Proficient in Microsoft Office and basic computer and software knowledge
• Good problem-solving and communication skills, with a strong sense of urgency and the ability to work under pressure
• Hardworking, meticulous, and able to work in a fast-paced work environment
• Excellent communication and interpersonal skills for internal and external client management
• Ability to enforce strict compliance with operational policies and safety guidelines
• Ability to motivate and manage a team effectively
• Available to start work immediately

What We Offer

• A multi-cultural team
• A company that provides casual and flexible working environment
• A company promotes learning, continuous improvement, and personal growth