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Operations Manager

Responsibilities:

  • To handle document collection and distribution in accordance with our operations procedure and customers’ requirements;
  • To monitor the daily order taking, driver co-ordination issue & other daily operations management issues;
  • To update and monitor the filing system and computerized database –knowledge in advance excel such as formula and pivot table is a must;
  • To be a first point of contact of potential customer and new customer onboard
  • Stipulate SOP, KPI and action plan for current customer and new customer onboard to consistently enhance  quality operations
  • Assist top management to monitor the monthly and quarterly KPI and P&L in the department, analyze and report to management
  • Able to handle emergency operations incident and ad­hoc tasks as request

​​​​​​​Requirements:

  • Diploma Graduate or above in business, communications, supply chain, logistics or related discipline
  • At least 4 years’ experience in courier industry, warehouse, trucking company or freight forwarding industry in which 1 years in courier industry or familiar with vehicle management
  • Familiar with van, truck & warehouse renting and operations workflow
  • Experience in Driver management & warehouse management system (WMS)
  • Good command of Vietnamese and business level English
  • Proficient in Microsoft Office, with basic computer and software knowledge
  • Hard­working, careful, active, responsible, enable to work under pressure and fast­ paced work environment with long hours
  • Excellent interpersonal skill, self-motivated and well organized
  • Enthusiastic in logistics , technology and e-commerce
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