Customer Service Officer

Kwun Tong, Hong Kong
Full Time
Customer Service
Entry Level

Job Highlight

  • Provide after sales service and CRM support for GoGo Energy Service

What You Will Deliver

  • Handle inquiries through inbound calls and other platforms, including account management and general inquiries.
  • Support daily operations administration such as fuel card application process, letter preparation.
  • Build and maintain strong relationships with existing customers, fostering business growth.
  • Prepare regular performance reports and analysis for management review.
  • Perform other ad hoc duties as assigned.

Who You Are

  • Form 5 / DSE graduate or above with a minimum of 1 years of working experience, preferably in CS / administration
  • Mature with a positive attitude, resilient, aggressive, self-motivated and strong desire to deliver exceptional results with great attention to accuracy and detail.
  • A good team player with good communication skills and a strong sense of responsibilities.
  • Proficient in Microsoft Word, Excel and Chinese word processing.
  • Able to work under pressure and meet tight deadlines.
  • Good command of spoken and written English and Chinese.
  • Fresh graduates are welcome to apply

Working Location & Working Hours

  • Kwun Tong (5 minutes walk from Kwun Tong Station)
  • 5-day work in-between Monday and Saturday (One Saturday per month)
  • 9 am - 6pm

 What We Offer

  • On-job training
  • Public Holidays, Birthday Leave, Medical Insurance & Dental Insurance
  • A multi-cultural team
  • A company provides a casual, flexible, and pet-friendly working environment
  • A company promotes learning, continuous improvement, and personal growth
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