Customer Service Officer
Kwun Tong, Hong Kong
Full Time
Customer Service
Entry Level
Job Highlight
- Provide after sales service and CRM support for GoGo Energy Service
What You Will Deliver
- Handle inquiries through inbound calls and other platforms, including account management and general inquiries.
- Support daily operations administration such as fuel card application process, letter preparation.
- Build and maintain strong relationships with existing customers, fostering business growth.
- Prepare regular performance reports and analysis for management review.
- Perform other ad hoc duties as assigned.
Who You Are
- Form 5 / DSE graduate or above with a minimum of 1 years of working experience, preferably in CS / administration
- Mature with a positive attitude, resilient, aggressive, self-motivated and strong desire to deliver exceptional results with great attention to accuracy and detail.
- A good team player with good communication skills and a strong sense of responsibilities.
- Proficient in Microsoft Word, Excel and Chinese word processing.
- Able to work under pressure and meet tight deadlines.
- Good command of spoken and written English and Chinese.
- Fresh graduates are welcome to apply
Working Location & Working Hours
- Kwun Tong (5 minutes walk from Kwun Tong Station)
- 5-day work in-between Monday and Saturday (One Saturday per month)
- 9 am - 6pm
What We Offer
- On-job training
- Public Holidays, Birthday Leave, Medical Insurance & Dental Insurance
- A multi-cultural team
- A company provides a casual, flexible, and pet-friendly working environment
- A company promotes learning, continuous improvement, and personal growth
GoGoX is the first on-demand logistics and transportation platform in Asia. As a pioneer among tech and logistics startups, we transform the logistics industry, by making use of the trending sharing economy concept and embracing the beauty of simplicity and efficiency.
Over the years, GoGoX has expanded its business from Hong Kong to Singapore, South Korea, Mainland China, Taiwan and India and will continue to expand globally. If you share our vision and enjoy working in a creative, innovative and fun environment, apply to join our team and start your GOGOVanture today.
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