Customer Service Officer
Kwun Tong, Hong Kong
Full Time
Customer Service
Entry Level
Job Highlight
- Provide after sales service and CRM support for GoGo Energy Service
What You Will Deliver
- Handle inquiries through inbound calls and other platforms, including account management and general inquiries.
- Support daily operations administration such as fuel card application process, letter preparation.
- Build and maintain strong relationships with existing customers, fostering business growth.
- Prepare regular performance reports and analysis for management review.
- Perform other ad hoc duties as assigned.
Who You Are
- Form 5 / DSE graduate or above with a minimum of 1 years of working experience, preferably in CS / administration
- Mature with a positive attitude, resilient, aggressive, self-motivated and strong desire to deliver exceptional results with great attention to accuracy and detail.
- A good team player with good communication skills and a strong sense of responsibilities.
- Proficient in Microsoft Word, Excel and Chinese word processing.
- Able to work under pressure and meet tight deadlines.
- Good command of spoken and written English and Chinese.
- Fresh graduates are welcome to apply
Working Location & Working Hours
- Kwun Tong (5 minutes walk from Kwun Tong Station)
- 5-day work in-between Monday and Saturday (One Saturday per month)
- 9 am - 6pm
What We Offer
- On-job training
- Public Holidays, Birthday Leave, Medical Insurance & Dental Insurance
- A multi-cultural team
- A company provides a casual, flexible, and pet-friendly working environment
- A company promotes learning, continuous improvement, and personal growth
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