GoGoX

We are seeking a proactive, detail-oriented, and customer-focused Insurance Executive to join our dynamic Motor Insurance team. In this role, you will be the vital link between our clients and top-tier insurers, ensuring seamless policy administration while delivering outstanding support in a fast-paced, digital-first environment. If you are a licensed insurance professional who thrives on operational excellence and client satisfaction, we want to hear from you.

What You Will Deliver

• Handle motor insurance operations, including new business, renewals, endorsements, cancellations and enquiries.  
• Keep policy records accurate in the core insurance system and support data entry and reporting.
• Process letter of authorization, proposal form, policies, receipts and certificates of insurance accurately and on time
• Verify documents such as vehicle registration documents, driving licences, and No Claim Discount (NCD) records
• Liaise with insurance companies and customers about policy enquiries and service requests.
• Coordinate with underwriting, claims, and finance teams on premium collection, premium refund, monthly finance reports and outstanding items
• Ensure compliance with company guidelines and Insurance Authority requirements
• Assist with senior management requests and ad-hoc projects as assigned.

Who You Are

• At least 2 - 4 years of experience in motor insurance operations & exposure in brokers / agencies are preferred
• Holder of IIQE Qualification (Paper I & II) or related disciplines
• Knowledge of motor insurance products, NCD, and industry practices is an advantage
• Strong command of MS Office and Google Workspace, particularly spreadsheets for data tracking and reporting.
• Adept at using digital communication platforms (e.g., WhatsApp Business) to manage customer interactions efficiently.
• Excellent written and spoken communication skills in Cantonese and English; proficiency in Mandarin is a strong plus.
• Detail-minded, well-organised, and able to work under pressure and meet deadlines
• Candidate with more experience will be considered as Senior Operations Executive